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PITMAN
PUBLISHING
THE SUCCESS CULTURE
how to build an organization
with vision and purpose
"Critical success factors are hard to define and even
harder to implement. I applaud this concise and
accessible approach which helps us on our way"
— Bernard Fournier, Chief Executive Officer, Rank Xerox
Successful businesses have a unique atmosphere. An
atmosphere which permeates the entire organization. Their goals
are understood and supported by all employees. They use their
strengths to gain competitive advantage and achieve success.
They have a success culture.
Leaders Of successful businesses develop a sense of
Organizational purpose, a culture where everyone throughout the
company understands that it is their customers who breathe life
into the business. Everyone understands the objectives Of the
business and is committed to achieving them. They know the part
they can play and are keen to co-operate with others to achieve
the common goal. They know intuitively what is expected from
The Success Culture takes the experiences of Some of the
world's foremost businesses, including Toyota, Matsushita, Shell,
Motorola, Arthur Andersen and General Electric and shows you
how to adapt them to suit your own business. If you have the
necessary desire and determination, this book will enable you to
develop the characteristics essential in making your
organization's culture a success culture.
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